Oystercatcher and Oystertrade take the privacy of its users seriously. We are committed to preserving full client confidentiality and will therefore not sell or make available any personal client information to third parties. The nature of our business means that we obtain certain information about our clients. Such information is used for the sole purposes of:

  • providing our clients with a personalised one-to-one service.
  • providing our clients with relevant market literature.
  • enabling our clients to optimise their portfolios through our products and services.
  • enabling our clients to access restricted parts of our web site.
  • enabling our clients to receive information by post (and via other touch points) that they have requested.
  • conducting surveys and aggregate user profiles.

    To enable us to monitor and improve the Oystercatcher web site, we may gather certain information about you, the user, including details of your operating system, browser version, domain name and IP address, and details of the web site you came from.
    A technology called 'cookies' may be used only to store information such as your user ID and session identifiers so that Oystercatcher and Oystertrade can identify whether you are registered on to the site and, if so, to shortcut your access to the site. We will only read cookies from your cookie file placed there through your web browser's interaction with the site.

    Our web site links to other web sites and we are not responsible for their data/privacy policies or procedures nor the content of such web sites.
    We endeavour to take all reasonable steps to protect your personal data including the use of encryption technology, but cannot guarantee the security of any data you disclose online. You accept the inherent security implications of dealing online over the internet and will not hold us responsible for any breach of security unless we have been negligent or in willful default.

    We have certain responsibilities to verify the identity of clients and may need to make certain enquiries and obtain certain information from you for that purpose. You confirm that all information you supply will be accurate and that we may pass on such information as we consider necessary to comply with any reporting requirements.

    You agree that we may disclose to the AFM and to any other regulatory and government entity to which we are subject and to any investment exchange on which we may deal or to its related clearing house (or to investigators, inspectors or agents appointed by them), or to any person empowered to require such information by or under any legal enactment, any information they may request or require relating to you or, if relevant, any of your clients.

    If you have any questions about our privacy policy, please contact us at privacy@oystercatcher.nl

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